Is There a Battery Replacement Policy?
What is Element Vape? An area online e-commerce store that allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you go to the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. Should you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you would like, and follow the prompts. For questions, or if you would like to place an order, please note that you may need to contact their support team. Along with email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you might Vape Pens want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback once they have ordered through our website, and exactly the same applies to placing an order through our contact number.
MAY I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please be aware that we cannot accept returns on goods that have arrived to your door without our express prior approval.
Are there any different ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we will reward you with even more discounts, freebies or merchandise, and even cash. We are committed to offering our customer service professionals with training and education on our products, along with providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you can use your credit or debit card to purchase items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please be aware that you will not receive cash back or discount on the purchases of electronics items made using your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We have been still focusing on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures set up for returning items you may well be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where can I contact the Customer Service department? Our contact number is readily available on our home page. Should you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks and other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with this product or should you have questions about our services, you need to contact us at anytime.
Will there be a warranty or guarantees? Our policy is to provide a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect while using our products, you need to notify us right away so that you can get yourself a proper replacement.